Using AXS Storage Smart Locks


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February 28th, 2025


Our South Haven, Michigan facility is now operating as a Smart Lock Facility where we have implemented Smart Latches and Smart Disc Locks. We are super excited to announce this partnership with Keep It Simple Storage (KISS). The smart latches are physically attached to the unit door, so you never have to worry about losing your lock. The smart disc locks are taken on and off your unit door each time you lock and unlock your unit. Both our facility managers and tenants will be notified if a door is left unlocked ensuring your unit is never compromised. These new smart locks will give you better security, make it easy to access your unit without a key, and let you manage everything from your phone using The Storage App. Learn how to use our smart locks by following the steps below or checking out our YouTube videos. To use your Smart Lock, you will need to download The Storage App from your phone’s app store. There will be two ways to login to the app.
  • Using the phone number that is on file with us. You will receive a text to login.
  • Using your StorEdge login username and password.

Step-by-step Instructions

  1. Download The Storage App from your phone's App Store.
  2. Enter the customer code AXSS.
  3. Login using the phone number on file with us. Enter your number and then you will receive a text to login.
  4. You can also use your email, which would be your StorEdge username and password. If you do not have a StorEdge login and would like one, create a login username and password on StorEdge. Refer to the email titled “Create Your Online Account Today!” for detailed instructions. Make sure you enter your account number and unit number exactly how they appear on your billing statement. The username and password you create will be what you use to login to The Storage App.
  5. Once you are logged in, you will be able to see your unit information, pay your bill, lock and unlock your unit, share temporary unit access, and see your gate code.
  6. Select the unit you wish to unlock.
  7. Click the blue "open lock" button.
  8. Line up the target and hold the back of your phone flat against the lock (black circle), there will be a countdown from 5, wait for a check mark. You may hear a quiet click once it unlocks.
  9. Depending on your lock style, swing the disc lock shackle open with the handle or slide the latch over to the left. You may need to push down on the handle of the unit door while sliding the latch to the left.
  10. When ready to lock the unit, simply place the disc lock back on the unit and close the shackle or slide the latch to the right. You may need to push down on the handle of the unit door while sliding the latch to the right to engage it.
  11. Select the unit you wish to lock and click "close lock” on the app. Repeat step 8.
  12. Confirm that the lock is engaged and locked securely.
*A Smartphone is required to use the smart disc locks or latches. If you are unsure if your device is compatible, please give us a call and we will confirm with you. If you do not have a compatible device, please contact our facility to make other arrangements.



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